IMPLEMENTATION OF THE QUALITY FUNCTION DEPLOYMENT (QFD) METHOD FOR IMPROVING ACADEMIC SERVICE QUALITY BASED ON SERVICE QUALITY AND THE KANO MODEL. icsema [Internet]. 2025 Aug. 13 [cited 2026 Aug. 26];1(1):1614-9. Available from: https://proceeding.soedirmanunsoed.com/index.php/icsema/article/view/501