The Influence of Transformational Leadership and Work Environment on Organizational Commitment of Employees in the Service Sector in Magelang

Abstract

This study aims to examine the influence of transformational leadership and work environment on organizational commitment among employees in the service sector in Magelang City. Using a quantitative approach, data were collected from 120 respondents through structured questionnaires. The variables were measured using established scales and analyzed using multiple linear regression. The findings show that both transformational leadership and work environment have a positive and significant influence on organizational commitment. Transformational leadership enhances employees’ emotional attachment to the organization through inspiring vision and individualized support, while a supportive work environment strengthens employee well-being and loyalty. The model explains 57.9% of the variance in organizational commitment. These findings highlight the importance of leadership development and workplace quality in improving employee commitment in service-based organizations.