THE EFFECT OF CAPITAL ADEQUACY AND OPERATIONAL EFFICIENCY ON COMMUNITY WELFARE THROUGH PROFITABILITY (ROA) AS AN INTERVENING VARIABLE AT PT BANK NTT
DOI:
https://doi.org/10.32424/icsema.1.1.323Keywords:
Capital Adequacy Ratio, Operational Efficiency, ROA, Profitability, Human Development IndexAbstract
This study investigates the influence of capital adequacy and operational efficiency on community welfare through profitability (Return on Assets/ROA) as a mediating variable in PT Bank NTT during the period of 2019–2023. Using a quantitative, associative-causal research approach, the study employs secondary quarterly data from the bank’s financial reports and the Human Development Index (HDI) published by the national statistics agency. Variables include Capital Adequacy Ratio (CAR), Operating Expenses to Operating Income Ratio (BOPO), ROA, and HDI. The results indicate that CAR does not have a significant effect on ROA, whereas BOPO has a significant negative impact on ROA. Furthermore, ROA has a significant positive effect on HDI, implying its strategic role in improving community welfare. The findings highlight the importance of operational efficiency and profitability in enhancing the bank's contribution to regional development.


