TRANSFORMATIONAL LEADERSHIP AND JOB SATISFACTION AS DRIVERS OF SUSTAINABLE INNOVATION BEHAVIOR: THE MEDIATING ROLE OF KNOWLEDGE SHARING IN ACHIEVING SDGS IN PRIVATE BANKING

Abstract

This research discusses the influence of job satisfaction and transformational leadership on innovative work behavior through the mediating variable of knowledge sharing at Private Bank. For this reason, this research aims to find out whether these variables have an influence on innovative work behavior among employees of Private Banking, considering that current technological developments have given rise to intense competition in the financial industry. Therefore, human resources of the company are expected to be able to integrate technology into financial practices and create new products. This research uses a quantitative approach with data analysis methods using SEM PLS. The total population is 343 employees in the Cash and Trade Operations Group Division and the sampling technique is random sampling with a total of 185 employees. Research data was collected through distributing questionnaires. The research results show that partially job satisfaction, transformational leadership, and knowledge sharing have a positive and significant effect on innovative work behavior. The variables of job satisfaction and transformational leadership also have a positive and significant effect on knowledge sharing. Then, the knowledge sharing variable was proven to be able to mediate the variables of job satisfaction and transformational leadership on innovative work behavior.