THE ROLE OF INTRINSIC JOB SATISFACTION IN IMPROVING EMPLOYEES' AFFECTIVE COMMITMENT CARRIED OUT BY LEADERS

Abstract

This study aims to examine the role of intrinsic job satisfaction in enhancing employees' affective commitment, with leadership behavior—specifically servant leadership—as the driving factor. Intrinsic job satisfaction refers to the fulfillment employees derive from the nature of the work itself, while affective commitment reflects their emotional attachment to the organization. Using a quantitative correlational approach, this study involved 103 correctional officers as respondents. Data were gathered through questionnaires and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The results indicate that servant leadership positively influences both intrinsic job satisfaction and affective commitment. Furthermore, intrinsic job satisfaction serves as a mediating variable that strengthens the relationship between servant leadership and affective commitment. These findings offer insights into effective leadership practices and emphasize the importance of fostering meaningful job experiences to build stronger emotional bonds between employees and the organization.